Shipping Policy
DEAR CUSTOMER, PLEASE READ OUR SHIPPING POLICY, IT WILL HELP US TO SERVE YOU BETTER.
- All products are for resell only. We do not sell directly to consumers.
- A Valid State Tobacco License and a valid Seller's Permit is required to make a purchase.
- All Nicotine Products on the Website are California Tax Paid.
- Minimum Order requirement is $500 or more to qualify for purchase.
- Orders will be processed within 1-3 business days. We require a phone confirmation from the customer to approve and finalize orders.
- All Items on this website are for ADULTS 21 and over in age.
- All Nicotine Products are non refundable and non exchangeable.
- Items eligible for a return must be unused and original packaging and return within 2 weeks of purchase (return shipping must be paid by the customer).
- Exchange only and store credit will be issued for return items, that can be used towards next purchase.
- Return items that are used will be charged a restocking fee of 40% of the price of the item.
- If you wish to pay by a credit card, a credit card fee of 2-3% will be charged on the total amount of the invoice. You can choose an alternate way of payment such as Bank deposit, Wire transfer or Zelle.
- Items that are returned 15 days after purchase will be given credit for the current price and not the purchase price, if applicable.
- Once the delivery is handed over to the shipping company, the customer is responsible to track shipments. The customer can insure their packages up to 2500$ per box. The maximum amount that can be insured is 10,000$ per shipment.
- Socal Distro llc. will not be liable for any bodily injury with any of the products, kindly use it at your own risk.
- The product (style, color, quantity) may vary.
- We update our website frequently, however the products are not guaranteed to be available.
- Customer is responsible for all returned payment, if applicable ( credit cards, COD).
If you have any other questions, Please feel free to call us or email us. You can find out Contact Information here.